Privacy Policy

• Contact & Identity: name, email, phone number, address.
• Appointment & Transaction: service history, dates/times, stylist/technician notes relevant to your service, payment method details (processed by our payment provider).
• Preferences & Communications: service preferences, feedback, reviews, and your marketing preferences.
• Device/Usage: IP address, browser type, pages visited, and similar analytics data collected via cookies or similar technologies.
• Health Disclosures You Provide Voluntarily: allergies, sensitivities, medications, or conditions relevant to determining service suitability.

• To provide, schedule, and manage services and customer support.
• To process payments, send appointment confirmations, reminders, and updates.
• With your consent, to send marketing communications by email/SMS. Message/data rates may apply; reply STOP to opt out of SMS marketing.
• To improve our website, services, and customer experience (including analytics).
• To protect against fraud, enforce our Terms, and comply with legal obligations.

• We may use cookies, pixels, and similar technologies for essential site functionality, performance, and marketing/retargeting.
• You can manage cookies via your browser settings. Disabling some cookies may impact site functionality.
• Third-party analytics/advertising partners may collect pseudonymous data about your interactions on our site to deliver and measure ads.

• Service Providers: booking, payment processing, communications, analytics, and website hosting—only as needed to perform services for us.
• Legal/Compliance: to comply with laws, regulations, subpoenas, or to protect rights, safety, and property.
• Business Changes: in connection with a merger, acquisition, reorganization, or asset transfer, subject to confidentiality obligations.

• We implement reasonable physical, technical, and administrative safeguards appropriate to the nature of the information.
• We retain personal information for as long as necessary to fulfill the purposes described in this Policy or as required by law.

• Marketing: Opt out of marketing emails via the unsubscribe link; opt out of SMS marketing by replying STOP.
• Cookies: Adjust browser settings to limit or block cookies.
• Access/Update: You may request access to or correction of your personal information using the contact details below.

Depending on your state of residence (for example, California or Virginia), you may have rights to: (a) know/access the categories and specific pieces of personal information we collect, (b) request deletion or correction of certain information, (c) opt out of the sale or sharing of personal information or targeted advertising (if applicable), and (d) not receive discriminatory treatment for exercising rights. To exercise these rights, contact us using the information below. We will verify your request consistent with applicable law.

Our website and marketing are not directed to children under 13. We do not knowingly collect personal information from children under 13 without appropriate parental consent.

We may collect limited health-related information you voluntarily provide to help assess service suitability (e.g., allergies). We are not a covered entity under HIPAA for most activities. Do not share sensitive medical records through the website. If you have questions about what to share safely, please contact us.

Some browsers offer a “Do Not Track” setting. Because no common industry standard exists, our website may not respond to DNT signals.

We may update this Policy periodically. The “Last Updated” date reflects the current version. Material changes will be posted on this page.